This accessibility statement applies to https://www.livewellsouthwesttrainingnetwork.co.uk
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- use your web browser to change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- access the website using a mobile or tablet.
On sections that don’t provide technical information, we’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not likely to be fully accessible:
- Some older PDF documents may not be fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- contact us via the webform here
- call 01752 435152
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via the webform here with details of the problem you have encountered.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone
Customers who are deaf, hard of hearing or speech impaired can contact us using the Relay UK service. You can find more information on the Relay UK website.
To call us using the Relay UK service, dial 18001 followed by 01752 435152.
Find out how to contact us at: www.livewellswacademy.co.uk/contact
Technical information about this website’s accessibility
Livewell Southwest Training Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website aims to be fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Please be aware this is a live website and is constantly being updated.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on.
We plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However if there is a specific document that you would like to request in HTML format we will do our best to oblige where possible and practicable.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations, however to ensure accessibility, we will record any live videos and caption them, these can be found on our YouTube channel.
What we’re doing to improve accessibility
We will continue delivering information with a view to making it as accessible as possible.