Conflict Resolution

Summary

This course is designed to help attendees recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved safe.

Aims

For staff to recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved safe.

Objectives

  • To recognise the common causes of conflict
  • To identify the different stages of conflict
  • To understand the importance of effective communication when faced with a conflict

The price

This course costs £100+VAT per person for a 3 hour course, however, if you are interested in booking a bespoke course for your company, we are very happy to discuss discounts. Please contact us at info@livewellsouthwesttrainingnetwork.co.uk

Book a course

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There are no dates currently booked for this course. To book a date, please contact info@livewellsouthwesttrainingnetwork.co.uk

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